This is a copy of a press release for TIQ Time, one of the main projects I’ve been working on for several years.
TIQ, provider of cloud-based time capture technology for legal professionals, has implemented the solution at Ecovis STLex Studio Legale Tributario.
TIQ is delighted to announce the formal rollout of its innovative time tracking software at the Torino, Milan and Genova offices of the global consulting firm Ecovis International. All fee earners practicing law and tax consulting at ECOVIS STLex Italy are now using TIQ Time to unlock critical data insights and reduce time leakage.
Emilio Martinotti, Managing Partner at ECOVIS STLex Italy:
We used to track our time in our ERP system, which was a particularly slow and manual process. The fact that the time entries in TIQ Time are already filled out and the description is very precise is, in my opinion, great. As a result, we have seen an improvement in the range of 20% to 30% in the number of hours captured in our consultants’ timesheets.
ECOVIS STLex Italy sought an innovative solution to address some pain points the firm’s consultants were experiencing with tracking time. Using TIQ’s suggested time entries, fee-earners now speed up and spent less time filling out timesheets, therefore increasing productivity and reducing the cost of administrative work. The use of narrative templates, both for captured entries and manual entries, improved the quality and consistency of time entries, making it easier to gain insights for service delivery and allowing a day-by-day upload of the activities performed.
We have many clients that ask for work to be completed on a fixed fee basis. If you agree that it’s €10,000 for the job, then you need to know how much work you can feasibly do for that amount of money. TIQ Time not only captures all the hours our consultants are working, but also develops business intelligence. We even expect further improvements in the automatic matching of captured time with each assignment and in the dashboards.
Before formally adopting TIQ Time, ECOVIS STLex Italy spoke at length another Italian law firm which had implemented TIQ. The firm’s leaders wanted a solution that provided end-to-end support throughout the implementation period – and beyond.
“As a managing partner in charge of technological improvement, it was great for me to talk directly with an existing client of TIQ Time. In fact, I think this was one of the reasons we decided to proceed with TIQ. The customer success team was incredibly helpful too. We really liked the support they provided initially, presenting and explaining the service and training our team. It is important that an IT vendor is not just selling a solution but also helping us manage the change.”
ECOVIS STLex - Studio Legale Tributario is a professional firm performing Tax, legal, accounting, audit, management, payroll, outsourcing consulting and services. ECOVIS STLex is the member firm of ECOVIS ® International in Italy. To date, the professional association counts about 12 partners, 44 professionals, 42 staff, 4 Of Counsel and therefore more than 100 people in the three offices of Milan, Genoa and Turin.
TIQ Time helps lawyers build a complete and consistent timesheet, helping firms to reduce leakage, increase their bottom-line and optimise insights and transparency in service delivery.
I’ve been involved with the design, development and management of TIQ Time since day one. My activities for TIQ Time include:
- product design
- product development
- front-end development
- product management
- product strategy
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- Image courtesy: all images by STLex Studio Legale Tributario